Extending its Total Care "self-help" customer website to small customers and developing new products aimed at providing higher value to small customers while keeping their costs in check are a result of HP continually examining its
A) sales strategies.
B) customer satisfaction.
C) product mix.
D) pricing strategies.
E) channel strategies.

Question

Quizplus · Accepted Answer

The statement mentions HP developing new products aimed at providing higher value to small customers while keeping their costs in check, and extending its Total Care "self-help" customer website to small customers. These actions suggest that HP is examining its product mix to better serve small customers.

Extending Its Total Care "Self-Help" Customer Website to Small Customers