Al Young is an environmentalist, and he is talking to a salesperson about the possibility of getting a computer notebook to take on a trip to the Brazilian rainforest. "You just have to realize what kind of weather conditions we operate in--high humidity, heat, and torrential rains are every day occurrences." The salesperson responded, "I know how you feel. It's hard to believe the Panasonic CF-M34 can withstand extreme environments. John Myers, felt the same way when he got a CF-M34 to take with him when he went out on an oil drilling platform in the North Sea. He found the CF-M34 operated well in extreme weather conditions and has recommended the notebook to several friends." What method of handling objections was used here?

Question

Quizplus · Accepted Answer

The Answer of Al Young is an environmentalist, and he is talking to a salesperson about the possibility of getting a computer notebook to take on a trip to the Brazilian rainforest. "You just have to realize what kind of weather conditions we operate in--high humidity, heat, and torrential rains are every day occurrences." The salesperson responded, "I know how you feel. It's hard to believe the Panasonic CF-M34 can withstand extreme environments. John Myers, felt the same way when he got a CF-M34 to take with him when he went out on an oil drilling platform in the North Sea. He found the CF-M34 operated well in extreme weather conditions and has recommended the notebook to several friends." What method of handling objections was used here?

Al Young Is an Environmentalist, and He Is Talking to a Salesperson