The proactive method of anticipating objections and answering them before the customer has a chance to raise them is known as:
A) pulling.
B) predicting.
C) forestalling.
D) heading-off.
E) postponing.

Question

Quizplus · Accepted Answer

The proactive method of anticipating objections and answering them before the customer has a chance to raise them is known as forestalling. The other options, pulling, predicting, heading-off, and postponing, do not accurately describe this method of addressing customer objections.

The Proactive Method of Anticipating Objections and Answering Them Before