Catherine heads the sales team, and most of her subordinates have been able to deliver good performance.However, one of the team members, Dave has been exhibiting poor performance.Catherine has created a file that records Dave's performance and a few remarks about him.While delivering the negative feedback to Dave, Catherine should:
A)focus on attitudes and intentions rather than actions and results.
B)keep Dave's negative feedback private.
C)ask her colleagues to review Dave's performance file and give feedback.
D)sugarcoat the negative feedback.
E)focus on pointing out mistakes rather than problem solving.

Question

Quizplus · Accepted Answer

It is not appropriate to ask others to read messages that include confidential matters. For example, negative feedback for an individual employee should typically be private.

Catherine Heads the Sales Team, and Most of Her Subordinates