Professor Armand Dupont was very busy when he received an e-mail by a student who wanted to know when an assignment was due. His short response said, "You can find the due date in your syllabus!" The student interpreted this to mean that the professor didn't want to help the student, so the next time he had a question, he asked another classmate. The professor need not be concerned because his response followed a good communication rule: messages should always be short and concise!

Question

Quizplus · Accepted Answer

While brevity is important in communication, ensuring clarity and tone are also crucial, especially in written forms like email, to prevent misunderstandings and to maintain positive relationships. The professor's response, while concise, could be perceived as dismissive or unhelpful, affecting the student's perception and willingness to seek help in the future.

Professor Armand Dupont Was Very Busy When He Received an E-Mail