Al Ownsby, project manager at the Innovative Technologies Defence Company, is a man of few words. His idea of communication is to "give the recipients the basic idea, but spare them the details." Ownsby's approach is sound, because a basic rule of business communication is that being concise is better than being complete.

Question

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While conciseness is valued in business communication, being complete is also crucial to ensure that the message is fully understood and all necessary information is conveyed. Ownsby's approach might lead to misunderstandings or lack of clarity.

Al Ownsby, Project Manager at the Innovative Technologies Defence Company