Operations management is more concerned with efficiency than with effectiveness.
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Q13: Effectiveness means producing products and services that
Q14: Operations managers attempt to use effective and
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Q16: Durable goods are expected to last three
Q17: Services are activities that yield benefits but
Q19: Process layout arranges equipment according to the
Q20: Efficiency means producing a product or service
Q21: The critical path method may illustrate several
Q22: A major reason Canadian businesses outsource operational
Q23: Immediate predecessors are activities in a project
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