Technology has allowed consumers to become part of the product development process.

Question

Quizplus · Accepted Answer

With the rise of social media, online surveys, and feedback mechanisms, technology has made it easier for consumers to share their opinions, ideas, and preferences, and consequently, influence the design, features, and performance of a product. Some companies even use crowdsourcing to involve customers in the creation of new products or services. This democratization of the product development process has transformed the traditional top-down approach and empowered consumers to play an active role in shaping the products they buy and use.

Technology Has Allowed Consumers to Become Part of the Product