Value is based on a customer's perception of quality, appearance, and price.
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Q25: Demographics are measurable characteristics such as age,
Q26: Low cost creates high value.
Q27: The process of dividing an overall market
Q28: Business marketers direct their efforts to customers
Q29: Today's businesses use customer relationship management to
Q31: Businesses use CRM techniques to deliver value
Q32: A firm's marketing mix refers to the
Q33: Business marketers direct their efforts to people
Q34: Underpromising is an effective way to generate
Q35: One benefit of achieving consumer loyalty is
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