In which era of business do managers focus on efficiency, and the customer is an afterthought?
A) the entrepreneurship era
B) the marketing era
C) the production era
D) the relationship era

Question

Quizplus · Accepted Answer

The production era, also known as the era of mass production, was characterized by a focus on efficiency and producing large quantities of goods at low cost. During this era, the customer was seen as an afterthought, as the main goal was to increase production and decrease costs.

In Which Era of Business Do Managers Focus on Efficiency