_____ percent of dissatisfied customers don't complain.
A) 96
B) 63
C) 30
D) 15
Correct Answer:
Verified
Q41: Another name for a balance sheet close
Q42: In relationship selling,closing is a natural progression
Q43: Rebecca is not a happy customer.What she
Q44: Roberto is training his staff to improve
Q45: A customer complaint is an invitation to
A)Cut
Q47: A particularly effective time to follow up
Q48: There is always one right way to
Q49: Regina finds most of her good customers
Q50: CRM can be used by salespeople to:
A)Track
Q51: Research has shown that satisfied customers:
A)Are not
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