Michael Porter articulated the concept of the _____________,identifying ways to create more customer value within a selling firm.
A)Margin call.
B)Utility task analysis.
C)Synergy systems database.
D)Value chain.

Question

Quizplus · Accepted Answer

Michael Porter articulated the concept of the value chain, which involves identifying the series of activities required to deliver a product or service to the customer and finding ways to create more customer value within each step of the chain. This helps a business to understand how it can improve its competitive advantage and differentiate itself from other firms.

Michael Porter Articulated the Concept of the _____________,Identifying Ways to Create