When sending a negative message,managers should ______.
A)get right to the point
B)use any available source of technology to get the message to the receiver
C)use e-mail
D)be sensitive to the receiver

Question

Quizplus · Accepted Answer

When sending a negative message, it is important for managers to be sensitive to the receiver's feelings and emotions. This can be done by using a respectful tone, offering solutions or alternatives, and avoiding personal attacks or blame. Using e-mail or any available technology may not always be the best choice as it can often come across as impersonal or insincere. Getting right to the point is important, but should not be done at the expense of empathy and tact.

When Sending a Negative Message,managers Should ______