Total Quality Management requires that employees receive
A)regular, timely, feedback on their performance.
B)regular, timely, feedback on the quality of the whole firm's output.
C)immediate quality control reports.
D)reports that predict future quality.

Question

Quizplus · Accepted Answer

Total Quality Management emphasizes the importance of continuous improvement, and providing regular, timely feedback on employee performance is a crucial aspect of this approach. This helps employees identify areas where they can improve and make necessary adjustments more quickly, ultimately leading to better overall quality for the firm's output. B, C, and D may also be important aspects of a comprehensive quality management system, but they are not the most central factor in ensuring that employees are able to perform to the best of their abilities.

Total Quality Management Requires That Employees Receive