A trucking company can gather data on how its competitors deal with total accidents,numbers of high-severity accidents by type,missed deliveries,spills,driver out-of-service by type,and vehicle out-of-service by type,and use this information to improve its own safety record. Which of the following allows a trucking company to not only compare its safety performance with that of other companies but also adopt those practices found to be superior?
A)benchmarking
B)data decentralization
C)information processing
D)mirroring

Question

A trucking company can gather data on how its competitors deal with total accidents,numbers of high-severity accidents by type,missed deliveries,spills,driver out-of-service by type,and vehicle out-of-service by type,and use this information to improve its own safety record. Which of the following allows a trucking company to not only compare its safety performance with that of other companies but also adopt those practices found to be superior?
A)benchmarking  
B)data decentralization  
C)information processing  
D)mirroring

Quizplus · Accepted Answer

Benchmarking is the process of comparing an organization's own performance against that of others in the same industry. It not only provides insight into how competitors deal with safety issues but also allows a company to adopt those practices that have been found to be superior. Data decentralization, information processing, and mirroring do not necessarily involve comparing performance with other companies in the industry.

A Trucking Company Can Gather Data on How Its Competitors