Companies such as Sprint and American Express focus on both business clients and consumer clients. Which type of departmentalization have they adopted?
A)boundaryless
B)product
C)customer
D)functional

Question

Companies such as Sprint and American Express focus on both business clients and consumer clients. Which type of departmentalization have they adopted?
A)boundaryless  
B)product  
C)customer  
D)functional

Quizplus · Accepted Answer

Sprint and American Express have adopted customer departmentalization as they focus on both business clients and consumer clients. This allows them to better serve their customers' needs and preferences by having dedicated teams for each customer group.

Companies Such as Sprint and American Express Focus on Both