In the 1960s,Coca-Cola executives in Atlanta learned that a bottler in the Colombian jungle was bottling pirated Coke in dumped bottles.The soft-drink company was at that time expanding globally and building its reputation on exacting production standards.Which of the following does the unauthorized bottler best exemplify?
A) a standard of malfeasance
B) a problem
C) a benchmark
D) a keystone issue

Question

Quizplus · Accepted Answer

A problem exists when there is a gap between a desired state-what managers want-and an existing state,or the situation the managers are facing.

In the 1960s,Coca-Cola Executives in Atlanta Learned That a Bottler