For a single channel queuing system with finite queue, the value of λ may exceed μ because some potential customers are forced to balk.

Question

For a single channel queuing system with finite queue, the value of  λ may exceed μ because some potential customers are forced to balk.

Quizplus · Accepted Answer

In a single channel queuing system with finite queue, if the queue is full, potential customers may choose to not join the queue, which is known as balking. This means that the arrival rate (λ) may be higher than the service rate (μ), since some potential customers never enter the system. Therefore, the statement is true.

For a Single Channel Queuing System with Finite Queue, the Value