Supervision Concepts Study Set 1
Quiz 13: Fundamentals of Controlling
When a supervisor discovers a deviation from the standard,he/she should next find out who is at fault.
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Oral and written reports are probably the best way for supervisors to monitor employee performance.
When an employee's job routine does not lend itself to reports,the supervisor may have to rely on periodic spot checks.
The exception principle is the concept that supervisors should concentrate their investigations on activities that deviate substantially from standards.
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