Control quality is the forward-looking process of using and improving the quality plan and policy to perform tasks that will most likely lead to creating project outputs to customers' satisfaction.

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Control Quality is primarily concerned with monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes. It is an inspection-driven process that ensures the project outputs meet the stakeholders' quality requirements. The forward-looking process that focuses on using and improving the quality plan to perform tasks is known as "Manage Quality."

Control Quality Is the Forward-Looking Process of Using and Improving