Before the fall term began, professors at Pinetops Community College were required to fill out numerous forms, including performance objectives, surveys, and lists of their summer contacts with prospective students. Many professors complained that their time would be better spent preparing for their courses. This situation is an example of which barrier to successful control?
A) overemphasis on paperwork
B) overemphasis on one instead of multiple approaches
C) too much control
D) overemphasis on means instead of ends
E) too much flexibility

Question

Quizplus · Accepted Answer

One barrier to successful control systems is overemphasis on paperwork. A specific kind of misdirection of effort is management emphasis on getting reports done, to the exclusion of other performance activity. Reports are not the be-all and end-all. Undue emphasis on reports can lead to too much focus on quantification of results and even to falsification of data.

Before the Fall Term Began, Professors at Pinetops Community College