Which of the following should you NOT do when attempting to improve communication?
A) Occasionally nod in agreement.
B) Close your eyes.
C) Speak in a quiet, reassuring tone.
D) Smile and show animation.
E) Lean toward the speaker.

Question

Quizplus · Accepted Answer

Closing your eyes can give the impression that you are not paying attention or are disinterested in the speaker. It is important to maintain eye contact and remain engaged when attempting to improve communication.

Which of the Following Should You NOT Do When Attempting