Within his company, Vernon has set up a system with inputs, outputs, transformation processes, and feedback. He utilizes a management style that varies according to the individual and environmental situation, with a strategy for minimizing errors by managing each stage of production. Vernon is utilizing a ________ perspective.
A) historical
B) traditional
C) qualitative
D) contemporary
E) behavioral

Question

Quizplus · Accepted Answer

The contemporary perspective includes three viewpoints: systems, contingency, and quality management. The systems viewpoint sees organizations as a system, either open or closed, with inputs, outputs, transformation processes, and feedback. The contingency viewpoint emphasizes that a manager's approach should vary according to the individual and environmental situation. The quality-management viewpoint has two traditional approaches: quality control, the strategy for minimizing errors by managing each stage of production, and quality assurance, which focuses on the performance of workers, urging employees to strive for zero defects.

Within His Company, Vernon Has Set Up a System with Inputs