__________is the series of activities before,during,or after a sale with the goal of increasing customer satisfaction.
A) Customer Service
B) Product Reviews
C) Promotion
D) Cause Marketing

Question

Quizplus · Accepted Answer

Customer service refers to the set of activities involved in ensuring customer satisfaction before, during, and after a sale. This includes providing information about the product, answering customer queries, addressing complaints, offering after-sales service, and more. The goal of customer service is to build a relationship with customers that can lead to repeat business and positive word-of-mouth marketing.

__________Is the Series of Activities Before,during,or After a Sale with the Goal