A retailer shifting from a retailer-based credit card system to a bank-based credit card system illustrates ________.
A) resizing
B) self-service operations
C) downsizing
D) outsourcing

Question

Quizplus · Accepted Answer

When a retailer moves from managing its own credit card system to using a bank-based system, it is outsourcing that function. Outsourcing involves hiring external organizations to perform services or create goods that were previously handled internally.

A Retailer Shifting from a Retailer-Based Credit Card System to a Bank-Based