The experience gained by first-line managers as they perform their jobs enables them to acquire all the skills they will need when promoted to higher levels of management.

Question

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Different skill sets are needed at different levels of management. First-line managers tend to use technical skills extensively, but spend much less time using conceptual skills. On the other hand top managers use very few technical skills, but often perform tasks requiring exceptional conceptual skills. Thus, the skills learned by a first-line manager may not be very useful at higher levels of management.

The Experience Gained by First-Line Managers as They Perform Their