Measures that reflect how well lower-level goals help the organization progress toward attaining its strategic goal are called ______.
A)key performance indicators
B)objective indicators
C)outcomes
D)critical assessments
E)behavioral indicators

Question

Quizplus · Accepted Answer

Key performance indicators (KPIs) are measures that are used to track progress towards achieving strategic goals. KPIs are typically based on lower-level objectives and goals and reflect how well these goals are contributing to the overall success of the organization. KPIs are designed to be observable, measurable, and impactful, and are often used to inform strategic decision-making and goal-setting processes. Therefore, option A is the correct answer.

Measures That Reflect How Well Lower-Level Goals Help the Organization