As Soon as the News Program Begins an Interview with the President

As soon as the news program begins an interview with the President of the United States,Dolores quits paying attention and she mumbles to herself,"I already know everything he has to say and I don't want to hear it again." Dolores ability to listen is being hindered by

A) message overload.
B) prejudgment.
C) preoccupation.
D) message complexity.
E) noise.