The primary objective of managing waiting lines is ______.
A)to maximize customer satisfaction
B)to minimize their total costs throughout any service or manufacturing facility
C)to make people who are waiting feel that they are not really waiting for a long time
D)to maximize throughput

Question

Quizplus · Accepted Answer

The primary objective of managing waiting lines is to minimize their total costs, which includes both the cost of providing service and the cost associated with waiting time.

The Primary Objective of Managing Waiting Lines Is ______