The greatest impact on a product's quality comes from ______.
A)the design of the product
B)the company's ability to rework defective products
C)the quality inspection process
D)firing workers for producing poor quality products

Question

Quizplus · Accepted Answer

The design of the product has the greatest impact on its quality as it sets the foundation for how well the product will function and meet customers' needs. A well-designed product will have fewer defects and require less rework or inspection. Firing workers for producing poor quality products may provide short-term improvement, but it does not address the root cause of quality issues, which could be design flaws or inadequate training.

The Greatest Impact on a Product's Quality Comes from ______