What is the Hawthorne effect?
A) The belief that employees are motivated by money alone
B) The conclusion that workers are more productive if management pays attention to them
C) The determination that the level of lighting in a workplace has no effect on productivity
D) The theory that workers are more productive if their jobs are analyzed closely
E) The unspoken agreement between the employee and the employer

Question

Quizplus · Accepted Answer

The Hawthorne effect refers to the phenomenon where individuals modify their behavior when they know they are being observed. In the context of management, it is the idea that workers may become more productive simply because they know they are being monitored, as seen in the Hawthorne studies conducted in the 1920s and 1930s. Therefore, choice B, which states that workers are more productive if management pays attention to them, is the best answer.

What Is the Hawthorne Effect