Consistency refers to which of the following?
A) The principle that quality belongs to each person who creates it while performing a job
B) The sameness of product quality from unit to unit
C) The sum of all activities involved in getting high-quality products into the marketplace
D) The process by which a company analyzes a competitor's products to identify desirable improvements
E) Providing value by making products available where customers want them

Question

Quizplus · Accepted Answer

Consistency refers to the sameness of product quality from unit to unit. It ensures that customers receive the same level of quality every time they purchase a particular product or service.

Consistency Refers to Which of the Following