You are a new nurse manager who has "inherited" a unit with high nurse turnover and complaints of patient dissatisfaction.What would be your first course of action?
A) Conduct an assessment of the unit resources and nursing practice.
B) Review the personnel files of nurses who have resigned.
C) Interview upper management about their vision for the unit.
D) Meet with your staff to clarify your vision for the unit.
Correct Answer:
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