The mediator noticed that tension was still evident between the nurse manager and staff members.He informed the chief nursing officer that to begin team building,it would be important that everyone:
A) work together in a respectful, civil manner.
B) use avoidance techniques when confronted with a conflict.
C) develop a personal friendship with each other.
D) socialize frequently outside of work.

Question

Quizplus · Accepted Answer

For team building to occur,team members need to be able to listen actively and respect one another's opinions,while feeling comfortable in openly expressing their own.

The Mediator Noticed That Tension Was Still Evident Between the Nurse