In assessing the internal environment,the strategic planning team at Pacific Hospital discovers that 90% of staff members have no idea what the current mission statement means.This is probably related to
A) the level of abstraction inherent in mission statements.
B) development of the statement by the administration team with no other staff involvement.
C) outdated goals and objectives contained in the mission statement.
D) failure to provide action statements within the mission statement.

Question

Quizplus · Accepted Answer

A mission statement reflects the beliefs of the organization in relation to the people it serves and the services provided,and it communicates the direction of an organization.Covey (1990)believes that the process of developing the mission statement is vital to an organization's success and should involve everyone.

In Assessing the Internal Environment,the Strategic Planning Team at Pacific