The risk manager informs the nurse manager of an orthopedic unit that her unit has had an increase in incident reports about patients falling during the shift from 2300 to 700 hours.The nurse manager knows that the best way to resolve the problem is to
A) use creativity.
B) obtain support from staff of the shift from 700 to 1500 hours.
C) use institutional research.
D) identify the problem.

Question

Quizplus · Accepted Answer

Identification of a problem is the first step in problem solving and occurs before any other step.Improper identification of a problem is the most common reason for failure to resolve problems.

The Risk Manager Informs the Nurse Manager of an Orthopedic