A nurse manager is encountering considerable conflict among staff members because of weekend staffing coverage.During a called staff meeting,the nurse manager asks the disgruntled staff to meet as a group and determine the best staffing practices.In doing this,the nurse manager is using the concept of collaboration to
A) demonstrate interdependence.
B) depict flexibility and broadmindedness.
C) focus all energies of staff members on a win-win strategy.
D) defuse the possibility that staff members' discontent will escalate when staffing the unit on weekends.

Question

Quizplus · Accepted Answer

Conflict resolution skills are important for nursing managers.When collaboration is used to solve a conflict,all energies are focused on solving the problem,rather than on defeating other people with opposing views.

A Nurse Manager Is Encountering Considerable Conflict Among Staff Members