A nurse manager of a 20-bed medical unit finds that 80% of the patients are older adults.She is asked to assess and adapt the unit to better meet the unique needs of older adult patients.According to complexity principles,what would be the best approach to take in making this change?
A) Leverage the hierarchical management position to get unit staff involved in assessment and planning.
B) Engage involved staff at all levels in the decision-making process.
C) Focus the assessment on the unit,and omit the hospital and community environment.
D) Hire a geriatric specialist to oversee and control the project.

Question

Quizplus · Accepted Answer

According to complexity principles, the best approach would be to engage involved staff at all levels in the decision-making process. This involves valuing the expertise and input of all staff members, from the nurse manager to the frontline nurses and even the patients themselves. By involving all stakeholders in the process of assessing and adapting the unit to better meet the needs of older adult patients, the resulting changes will be more effective and sustainable. This approach also promotes a culture of collaboration and continuous improvement, which is important in a complex adaptive system like a healthcare organization.

A Nurse Manager of a 20-Bed Medical Unit Finds That