Routinization is a state of tension that occurs when a person's belief is incongruent with his or her behaviour.

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Routinization is actually a state in which a person's behavior is consistent with their beliefs and values, and there is a sense of comfort and familiarity in their actions. The opposite of routinization is cognitive dissonance, which occurs when a person's belief is incongruent with their behavior and creates tension.

Routinization Is a State of Tension That Occurs When a Person's