An effective ________ process can create customer satisfaction,speed up the collection process,and serve to provide valuable inputs into business intelligence and customer relationship management applications.
A) order-to-cash
B) make-to-order
C) procure-to-pay
D) make-to-stock
E) plan-to-produce

Question

Quizplus · Accepted Answer

The order-to-cash process refers to the entire process from the customer placing an order to receiving payment. This process can impact customer satisfaction by ensuring timely and accurate delivery, and can also streamline the collection process. Additionally, data collected during the order-to-cash process can be used in business intelligence and customer relationship management applications to inform future decisions and improve customer experience.

An Effective ________ Process Can Create Customer Satisfaction,speed Up the Collection