KM systems are used to leverage a company's intellectual assets,or intellectual capital-the valuable knowledge of its employees.
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Q9: Knowledge is an important asset,but large companies
Q10: eXtensible Markup Language (XML)enables standardized representations of
Q11: In contrast to the process approach,the practice
Q12: The purpose of building a knowledge management
Q13: Both the idea of knowledge management and
Q15: The situation at Mrs.Fields illustrates that while
Q16: MITRE implemented KM systems because its knowledge
Q17: Use of strong hierarchy,position-based status,and formal power
Q18: Explicit knowledge deals with objective,rational,and technical knowledge.
Q19: Knowledge management is the systematic and active
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