A ________ delineates the process of value creation through a series of cause-and-effect relationships among the key organizational objectives for all four BSC perspectives--financial,customer,process,and learning and growth.
A) balanced scorecard
B) strategic theme
C) strategy map
D) KPI

Question

Quizplus · Accepted Answer

A strategy map is a visual representation of the cause-and-effect relationships between the key organizational objectives for all four BSC perspectives. It provides a clear and concise summary of the organization's strategy and how it will create value for its stakeholders. The other options are important components of the balanced scorecard and strategic management, but they do not specifically delineate the process of value creation through cause-and-effect relationships.

A ________ Delineates the Process of Value Creation Through a Series