A worker establishes a warm atmosphere by:
A) Directing the client to better decisions than the client would have made on his or her own
B) Expressing honest disapproval when the client's decision is likely to lead to further trouble
C) Refraining from suggesting change in order to avoid confrontation with the client
D) Being friendly, nonjudgmental and receptive
Correct Answer:
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Q5: The case manager may remind the client
Q6: Briefly define transference.
Q7: Briefly define countertransference.
Q8: The client may remind the case manager
Q9: As case managers,we need to refrain from
Q10: It is the role of the human
Q11: The attitudes of good human services workers
Q13: What are the 3 basic helping attitudes?
Q14: _ can be a good warning signal
Q15: Name 2 ways in which case managers
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