International businesses generally base their structures on certain factors.To achieve horizontal differentiation, _____.
A)a hierarchy of authority must be created that clarifies the responsibilities of both domestic and foreign managers
B)the global structure must allow decisions to be made in the most appropriate area of the organization
C)controls must be in place that reflect the strategies and goals of the parent firm
D)foreign and domestic operations should be grouped in such a way that the company effectively serves the needs of all customers

Question

International businesses generally base their structures on certain factors.To achieve horizontal differentiation, _____.​
A)a hierarchy of authority must be created that clarifies the responsibilities of both domestic and foreign managers​
B)​the global structure must allow decisions to be made in the most appropriate area of the organization
C)​controls must be in place that reflect the strategies and goals of the parent firm
D)​foreign and domestic operations should be grouped in such a way that the company effectively serves the needs of all customers

Quizplus · Accepted Answer

Horizontal differentiation involves organizing operations to effectively serve customer needs, which is achieved by grouping foreign and domestic operations appropriately.

International Businesses Generally Base Their Structures on Certain Factors