The two major categories of role stress at work include:
A)temporal pressure and career progress.
B)role conflict and role ambiguity.
C)lack of control and emotional toxins.
D)person-role conflict and ethics violations.

Question

The two major categories of role stress at work include:
A)​temporal pressure and career progress.
B)​role conflict and role ambiguity.
C)​lack of control and emotional toxins.
D)​person-role conflict and ethics violations.

Quizplus · Accepted Answer

Role stress at work can be broadly categorized into two forms - role conflict and role ambiguity. Role conflict is experienced when employees face contradictory expectations or demands from different sources in the workplace, making it difficult to perform their job effectively. Role ambiguity, on the other hand, refers to the lack of clarity or direction in job expectations or requirements, leading to confusion and uncertainty for the employee. These two factors can significantly impact an employee's job satisfaction and performance, leading to burnout and turnover in extreme cases.

The Two Major Categories of Role Stress at Work Include