Which of the following statements is true of total quality?
A)It has direct effects on the behavior of employees at all levels in an organization.
B)It is the transformation or modification of an organization and/or its stakeholders.
C)It encourages instructors and students of organizational behavior to think critically.
D)It focuses on factors outside the person to understand behavior.

Question

Which of the following statements is true of total quality?​
A)​It has direct effects on the behavior of employees at all levels in an organization.
B)It is the transformation or modification of an organization and/or its stakeholders.​
C)It encourages instructors and students of organizational behavior to think critically.​
D)It focuses on factors outside the person to understand behavior.​

Quizplus · Accepted Answer

Total quality emphasizes the importance of employee involvement and continuous improvement at all levels of an organization, leading to direct effects on employee behavior.

Which of the Following Statements Is True of Total Quality?​

Which of the Following Statements Is True of Total Quality?