_____ is defined as the use of hierarchical authority to influence employee behavior by rewarding or punishing employees for compliance or noncompliance with organizational policies,rules,and procedures.
A) Normative control
B) Bureaucratic control
C) Concertive control
D) Objective control

Question

_____ is defined as the use of hierarchical authority to influence employee behavior by rewarding or punishing employees for compliance or noncompliance with organizational policies,rules,and procedures.
A) ​Normative control 
B) ​Bureaucratic control 
C) ​Concertive control 
D) ​Objective control

Quizplus · Accepted Answer

Bureaucratic control is characterized by the use of hierarchical authority to influence employee behavior by rewarding or punishing employees for compliance or noncompliance with organizational policies, rules, and procedures. It relies on a set of formal rules and regulations, standard operating procedures, and clear lines of authority and communication to create a stable and predictable work environment. Normative control is based on shared values, beliefs, and goals, while concertive control relies on self-management and peer pressure to motivate employees. Objective control uses quantitative measures to monitor and evaluate performance.

_____ Is Defined as the Use of Hierarchical Authority to Influence