When testing a VPN client, if the user experiences errors, he or she should ____.
A) disconnect from the VPN and use a different password
B) use a different VPN client
C) delete the errors and try again
D) write down or report the error message exactly to help you correctly diagnose the problem

Question

Quizplus · Accepted Answer

Writing down or reporting the error message exactly can help diagnose the problem and find a solution. Disconnecting from the VPN, using a different password, or deleting errors are not necessarily effective solutions for fixing the problem with the VPN client. Using a different VPN client may also not be necessary if the issue can be resolved with the current client by understanding and addressing the error message.

When Testing a VPN Client, If the User Experiences Errors