Eva just upgraded her software package. However, even though the updated version contains a number of more efficient methods for working with files, Eva continues to work with files the way she did before the upgrade. In this case, Eva is showing evidence of
A)mental set.
B)belief perseverance.
C)priming.
D)the availability heuristic.

Question

Eva just upgraded her software package. However, even though the updated version contains a number of more efficient methods for working with files, Eva continues to work with files the way she did before the upgrade. In this case, Eva is showing evidence of ​
A)mental set.
B)belief perseverance.
C)priming.
D)the availability heuristic.

Quizplus · Accepted Answer

Eva is showing evidence of a mental set, which is a tendency to approach situations in a certain way because that method has worked in the past. Despite the availability of more efficient methods in the upgraded software, she continues to use her familiar methods.

Eva Just Upgraded Her Software Package