Amanda is suspended by her manager for refusing to work on night shifts. She decides to file a grievance with the human resources unit in her company. Which of the following should be Amanda's first step?
A) Contacting the grievance division of the company's national union
B) Filing a written complaint with the national union of the company
C) Discussing the grievance with her union steward and supervisor
D) Applying for arbitration to settle the grievance

Question

Quizplus · Accepted Answer

Amanda's first step should be to discuss the grievance with her union steward and supervisor. They are the first line of defense for employees facing workplace issues and may be able to resolve the issue without involving the human resources unit or the national union. It is always best to exhaust all internal avenues before seeking external help.

Amanda Is Suspended by Her Manager for Refusing to Work